Frequently Asked Questions

How does your pricing work?

When it comes to pricing your quote, there are four things we consider:

1. Quantity

2. Garment Style 

3. Color  

4. Ink Colors on Front/Back

Pro Tip: If you’re looking to save money, limiting your ink colors, increasing your order quantity, or selecting a different garment style may lower your cost pretty significantly.

 

How quickly can I receive my order?

If you need your gear rush ordered, we’d love to help make it happen—email us and we will work with you to get your order as soon as possible to you. If you don’t need your custom t-shirts quite that fast, we offer free shipping and you’ll get your custom order in 2 weeks or less.

 

Can you ship outside the contiguous U.S.?

No matter where you are in the world, we’ll make sure your package arrives safely and on time—we guarantee it. If you’re in Alaska, Hawaii, Canada, or an APO, we can ship to you (additional shipping charges may apply). If you’re somewhere not listed there, we can make it work, but you’ll need to contact us to work out the details.

  

Do you have a minimum order number?

No! We proudly work with everyone from single individuals and mom-and-pop shops, to some of the world’s biggest and best companies, organizations, and groups. Whether you’re looking for 1 garment or 100,000, we’re happy to help.

 

Do you offer products made in the USA?

Yes! If there’s a brand or garment you’re specifically looking for but don’t see on our website, don’t hesitate to drop us a line. We’re always expanding our catalog, and if we don’t have it listed there, we can most likely get it.

 

How does your sizing work?

Sizing varies from brand to brand and garment to garment, but roughly 80% of the products on our website run true to size. If you still have any questions about a specific product, don’t hesitate to contact us.

 

Can I order a blank sample?

Of course! Picking the right product to print on is a critical aspect of the buying process so we offer one free sample. Just email us and let us know which style you’d like to see.

 

I want to print on a sleeve. Is that possible?

One of our favorite parts of this job is being able to make your wildest design ideas come to life. Sometimes, that means stepping outside the printing box and setting up special guidelines.

If you want to print somewhere outside of the standard front and back print areas, it's no problem: Finish the rest of your design, save it, and before checking out, go ahead and contact us. We’ll pull up your order, make the necessary art changes, and even send you a final proof for your approval before the order goes into production.

  

Can I upload my own artwork into the design studio?

We spend a lot of time trying to figure out how to build the best Design Studio in the industry. We built it from the ground up with our customers in mind, and we always love hearing new feedback about it.

If you have your own pre-made design and don’t want to utilize our design tools, you can upload it directly into the studio, size it the way you want, and proceed to check out! It’s as simple as taking the file and dragging it into the design studio window. 

 

How can I be sure my design will be centered?

Our customers benefit from a lot of perks, but one of their favorites is our complimentary art review. Each and every design that comes through our doors gets reviewed by a real person and edited for quality, colors, and mistakes—including image centering.

If you’ve ordered five pieces or more, your order won’t be printed without your approval of a final proof. You have final say on everything, and we won't do anything without your expressed permission.

 

What if I have special instructions for my design?

We made our design studio as easy for our customers to use as we possibly could. If you have special instructions for your design, please contact us and we can help you.

 

What is your return policy?

We want your experience with RushOrderTees to be worry free. If your order contained items that were printed materially different than your final design or on incorrect products, please contact us.

 

 

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Your satisfaction is our number one priority. Do not hesitate to reach out to us if you have any questions about the apparel, the process, or even your order. We're here to help!